Privacy Policy

Information We Collect

We collect information that you voluntarily provide to us when you request a quote, schedule a consultation, or contact us. This may include:

• Your name and contact information (phone number, email address, mailing address)
• Project details and service requirements
• Property information relevant to your concrete project
• Communication preferences

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, and pages visited. This helps us improve our website and understand how visitors use our services.

How We Use Your Information

We use the information we collect to:

• Provide accurate estimates and quotes for your concrete project
• Schedule appointments and communicate about your project
• Answer your questions and respond to your inquiries
• Send you important updates about your project status
• Improve our services and website functionality
• Comply with legal obligations and maintain business records

We will never sell your personal information to third parties for marketing purposes.

Information Sharing

We keep your information confidential and only share it when necessary to provide our services:

• With trusted subcontractors or suppliers who help complete your project
• With service providers who help us operate our website and business (like form processing services)
• When required by law or to protect our legal rights
• In connection with a business transfer or sale

All third parties who receive your information are required to keep it confidential and use it only for the purposes we specify.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site. You can control cookies through your browser settings, though disabling them may affect some website functionality.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. This includes using secure servers, encryption for sensitive data transmission, and limiting access to your information to only those employees who need it to perform their jobs.

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have several rights regarding your personal information:

• You can request to see what information we have about you
• You can ask us to correct inaccurate information
• You can request that we delete your information (subject to legal retention requirements)
• You can opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any websites you visit through links on our site.

Children's Privacy

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will delete that information promptly.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of your information. We do not sell personal information.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Project records are typically kept for several years for warranty purposes and legal requirements. After this period, we securely delete or anonymize your information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

AVD Arlington Concrete
1044 N Daniel St, Arlington, VA 22201
Phone: (703) 952-9889
Email: hello@concreteworksarlington.com